Notation based on the Act on Specified Commercial Transactions

Distributor AtCozy Co., Ltd.

Name of Operation Supervisor Koji Saito

Address 669-1411 Hyogo Prefecture, Takarazuka City, Namazu Yuyakake 17

Description of charges other than the product price A separate shipping charge will be charged. Bank transfer is also accepted.

Defective product Please contact us as soon as possible after receiving the product. If a defect is found in the product, we will take measures such as return, exchange, or refund. In that case, we will bear the cost of the round trip.

Returns Only unused chimney components can be returned or refunded within 90 days of delivery. Other products can be returned or refunded within 7 days from the arrival of the product. However, in that case, the customer will be responsible for the return shipping fee and the handling fee for the refund.

Delivery time The wood stove will be shipped within 7 days after the order is completed. Other items will be shipped within 3 days as soon as possible.

Service name Yamaentotsuya

Phone number 080-8441-3807

Public email address yamano.entotuya@gmail.com

Website address https://yamano-entotuya.com/

About shipping and shipping When you put the product in the cart and enter the delivery address, the shipping fee will be displayed.

Delivery company Heavy items such as wood stoves - Yamato Home Convenience, Fukuyama Transport, chimneys, etc. - Yamato Transport, etc.